M247 Packet Loss Paris-Frankfurt area - Minor Issue
Dear customer,
M247 network is affected by multiple fibercut in Paris-Frankfurt area.
We are working together with our local partners to restore the services.
You can encounter some latency/packet loss until the issue is solved.
Thank you!
Regards
M247 Support
Greetings,
We have been in contact with our partners.
According to their investigation there are ongoing civil engineering works in a large area, which caused the fiber cut in multiple points. They are in contact with the local involved parties to take actions in order to restore connectivity.
However, due to the complexity of the incident and parties involved, an ETR is not provided yet.
M247's network engineers have taken mitigation actions to alleviate the congestion caused by the fiber cuts, which led to some packet loss for some of our clients.
The issue will be closely monitored and action taken accordingly until services are fully restored.
Updates will follow as soon as we receive them.
Regards
M247 Europe