Loss of connectivity at Manchester RAN site - Issue resolved
Hello,
The M247 NOC team have received a number of alerts regarding Manchester radio services. These alerts have been triaged and incident status has been triggered. We are now in the process of performing initial diagnostics. Once these diagnostics have been completed, we will escalate through the necessary channels. Further updates will be provided via the communication thread.
Next update time: 20:10 or sooner
Regards
M247 Support
Dear customer,
We can confirm that the connection has been restored.
The outage was due to a faulty UPS onsite. We have bypassed the UPS to restore connectivity and will replace it soon.
If you are still experiencing any further issues please do not hesitate to contact us.
Kind regards,
M247 NOC
Hello,
The access to the POP site have been approved.M247 Field engineers enroute to the site to investigate the fault further.
Next update - 21:00 or sooner
Regards
M247 Support