Connectivity issues for a number of Manchester radio services - Issue resolved
Hello,
The M247 NOC team have received a number of alerts regarding Manchester radio services. These alerts have been triaged and major incident status has been triggered.
We are now in the process of performing initial diagnostics. Once these diagnostics have been completed, we will escalate through the necessary channels.
Further updates will be provided via the communication thread.
Next update time: 15:30 or sooner
Regards
M247 Support
Hello,
After bypassing a faulty UPS, restoring power to the POP site, we can now confirm that services have been restored.
If you are still experiencing service loss or would like to request a PIR document, please contact ticket@m247.com.
Thank you for your patience throughout the incident. As part of our post incident review, we will conduct a root cause analysis and identify any relevant remediation activities.
Hi,
Status: Impacted services are currently experiencing loss of connectivity
Latest Update: Currently, several of our Manchester radio services are experiencing loss of connectivity. Engineers have just arrived at one of our POP sites to investigate a power outage on site.
Next Action: Engineers will start the investigation on-site.
Next update: 4:00 or sooner
Regards
M247 Support