VOIP - Hosted Telephony

Provisioning Maintenance Notification - 19/08/2019 22:00 BST Web server R21 upgrade preparation

Start: Mon, Aug 19th 2019, 22:00
End: Tue, Aug 20th 2019, 02:00

Dear Customer,

Please be advised that planned maintenance in regards to preparing the web server for the R21 upgrade will happen on the 19/08/2019 at 22:00

Affected product: 19/08/2019 22:00

The maintenance itself has a 4 hour window and is part of works to prepare the web server for the R21 upgrade.

Risk: No impact to service expected,however during the window there will be a minimal risk of brief disruption for:

API traffic
Call processing

There may also be slow Provisioning portal performance during the window.

Rollback Plan: Uninstall R21 preparation files.

If you encounter any issues during or after the maintenance window above, please call into the VOIP team on 01618222580 opt 1, opt 3 or email VOIP-Ticket@m247.com.

M247 apologies for any inconvenience that this may cause.

Kind Regards,

M247 Support.