VOIP - Hosted Telephony

Provisioning Maintenance Notification - 14/08/2019 22:00 BST - Media Pool Server addition. - Maintenance completed

Start: Wed, Aug 14th 2019, 22:00
End: Wed, Aug 14th 2019, 23:00

Dear Customer,

Please be advised that planned maintenance in regards to ncrease Media Server pool capacity will happen on the 14/08/2019 at 22:00

Affected product: Hosted Telephony Product

The maintenance itself has a 1 hour window and is part of works to add additional resources to the pool to service Jazz, no impact to service expected.

Risk: No servers are being removed so no impact to call processing or other API is expected during the maintenance window.

Rollback Plan: Remove any newly added servers with an issue from the pool.

If you encounter any issues during or after the maintenance window above, please call into the VOIP team on 01618222580 opt 1, opt 3 or email VOIP-Ticket@m247.com.

M247 apologies for any inconvenience that this may cause.

Kind Regards,

M247 Support.