VOIP - Hosted Telephony - Akixi Call reporting.

Scheduled Maintenance Notification - 22/07/2019 - 3rd party Akixi Maintenance. - Maintenance completed

Start: Mon, Jul 22nd 2019, 23:00
End: Mon, Jul 22nd 2019, 23:15

Dear Customer,

Please be advised that planned maintenance in regards to 3rd party Akixi Maintenance will happen on the 22/07/2019 at 23:00

Affected product: Akixi Call reporting

The maintenance itself has a 15 minute window and is part of works to upgrade the Akixi platform

Risk: There will be a 5 minute outage within the 15 minute window as server connections are re-established; live call events will not be collected while server connections are down and the service may not be available for live and historic call reporting.

Rollback Plan: N/A

If you encounter any issues during or after the maintenance window above, please call into the VOIP team on 01618222580 opt 1, opt 3 or email VOIP-Ticket@m247.com.

M247 apologies for any inconvenience that this may cause.

Kind Regards,

M247 Support.