VOIP - Hosted Telephony

Scheduled Maintenance Notification - 25/07/2019 22:00 - Load Balancer Housekeeping.

Start: Thu, Jul 25th 2019, 22:00
End: Fri, Jul 26th 2019, 01:00

Dear Customer,

Please be advised that planned maintenance in regards to Scheduled Maintenance for Load Balancer will happen on the 25/07/2019 at 22:00

Affected product: Analytics,API Services,Device Management,Jazz Check In/out,Jazz Wake-up Calls,Provisioning Portals

The maintenance itself has a 3 window and is part of works to carry out housekeeping for the Load Balancers

Risk: During the window the load balancer's will fail over multiple times per hour as changes are applied. The impact to service will be multiple brief interruptions to all the above mentioned services.

Rollback Plan: By 00:00 Decsion will be made if changes need to be rolled back

If you encounter any issues during or after the maintenance window above, please call into the VOIP team on 01618222580 opt 1, opt 3 or email VOIP-Ticket@m247.com.

M247 apologies for any inconvenience that this may cause.

Kind Regards,

M247 Support.