VOIP - Hosted Telephony

Scheduled Maintenance Notification - 18/7/19 21:00 - Media Server Pool additions - Maintenance completed

Start: Thu, Jul 18th 2019, 21:00
End: Thu, Jul 18th 2019, 23:00

Dear Customer,

Please be advised that planned maintenance in regards to Media Server pool capacity will happen on the 18/7/19 at 21:00

Affected product:Hosted Telephony Product

The maintenance itself has a 2 hour window and is part of works to increase Media Server pool capacity.

Risk: No expected impact to service, however there is a low risk to call recording and media services such as audio prompts. No legacy media servers to be removed in this window.

Rollback Plan: Remove any newly added servers with an issue from the pool.

If you encounter any issues during or after the maintenance window above, please call into the VOIP team on 01618222580 opt 1, opt 3 or email VOIP-Ticket@m247.com.

M247 apologies for any inconvenience that this may cause.

Kind Regards,

M247 Support.