VOIP

Scheduled Maintenance Notification - Hosted Telephony system - 30/04/2019 22:00 - 00527133 - Maintenance completed

Start: Tue, Apr 30th 2019, 22:00
End: Tue, Apr 30th 2019, 23:00

Dear Customer, 

Please be advised that 3rd party planned maintenance in regards to SBC firmware upgrades will happen on the 30/04/2019 - 22:00 for the hosted telephony (broasdsoft) service. 

The maintenance itself has a one hour window and is part of works to upgrade the SBC firmware to the hosted telephony service. 

Risk: Low risk to registrations and call processing during the window. No expected impact as traffic will re-route to alternative SBC's whilst others are upgraded. 
Rollback plan: Revert SBC's to previous firmware 

If you encounter any issues during or after the maintenance window above, please call into the VOIP team on 01618222580 opt 1, opt 3 or email VOIP-Ticket@m247.com.

M247 apologies for any inconvenience that this may cause. 

Kind Regards,

M247 Support.