VOIP

Scheduled Maintenance Notification - 04/04/2019 21:00 GMT - VOIP 00521368 - Maintenance completed

Start: Thu, Apr 4th 2019, 21:00
End: Thu, Apr 4th 2019, 22:00

Dear Customer, 

Please be advised that Planned maintenance in regards to a Migration to a New DNS platform will happen on the 04/04/2019 21:00
The maintenance itself has a 1 hour window and is part of works to increase DNS resilience across the VOIP Platform. 

Risk: Low risk - Services using thevoicefactory.co.uk and phoneconfig.co.uk DNS will re-request via new resolver's. DNS is cached so the transition should be seamless for the customer. 
This will affect all hosted telephony services. 

If you encounter any issues during or after the maintenance window above, please call into the VOIP team on 01618222580 opt 1, opt 3 or email VOIP-Ticket@m247.com.

M247 apologies for any inconvenience that this may cause. 

Kind Regards,

M247 Support.