VOIP

Scheduled Maintenance Notification - 02/04/2019 22:00 GMT - VOIP 00520708 - Maintenance completed

Start: Tue, Apr 2nd 2019, 22:00
End: Tue, Apr 2nd 2019, 23:00

Dear Customer, 

Please be advised that planned maintenance in regards to the Hosted Telephony SBC upgrades will happen on the 02/04/2019 at 22:00
The maintenance itself has a 1 hour window and is part of works to upgrade firmware on the Hosted Telephony SBC

Risk: Low risk to registrations and call processing during the window. No expected impact as traffic will re-route to alternative SBC's whilst others are upgraded.
Checks: Firmware fully tested in Lab environment. Checks on registrations and call processing after maintenance to ensure BAU. 

Rollback Plan: Revert SBC's to previous firmware 

If you encounter any issues during or after the maintenance window above, please call into the VOIP team on 01618222580 opt 1, opt 3 or email VOIP-Ticket@m247.com.

M247 apologies for any inconvenience that this may cause. 

Kind Regards,

M247 Support.