Core Voice Network Routing Upgrade - Maintenance completed
Start: Fri, Apr 12th 2019, 21:00
End: Sat, Apr 13th 2019, 08:00
Dear Customer,
As part of our ongoing network expansion and improvement plans M247 will be carrying out core voice network routing upgrades on the 12/04/19 - 21:00 to 13/04/19 06:00.
Services will be at risk throughout the window with customers experiencing PDD (post dial delay) and periods of new call establishment failures throughout the window. Calls already connected will not be affected.
Affected services:
SIP Trunk
Hosted telephony
If you encounter any issues during or after the maintenance window above, please call into the VOIP team on 01618222580 opt 1, opt 3 or email VOIP-Ticket@m247.com.
M247 apologise for any inconvenience that this may cause.
Kind Regards,
M247 Support.
The works were successfully completed overnight. If customers experience any issues please contact the M247 voice team.
voip-ticket@m247.com / 01612448000
Regards
M247 Support