VoIP - Scheduled Maintenance Notification - 13/03/19 01:00am UTC/GMT - ref: 00515860 - Maintenance completed
Start: Wed, Mar 13th 2019, 01:00
End: Wed, Mar 13th 2019, 01:15
Dear Customer,
Please be aware that one of our VOIP Platform providers will be carrying out Scheduled Maintenance for Third party Akixi maintenance at the above date and time.
The maintenance itself has a 15 minute window and is part of works to improve platform reliability on the Akixi reporting software.
Risk: Reporting/Analytics - There will be a 2 minute outage within the 15 minute window as server connections are re-established; live call events will not be collected while server connections are down and the service may not be available for live and historic call reporting.
If you encounter any issues during or after the maintenance window above, please call into the VOIP team on 01618222580 opt 1, opt 3 or email VOIP-Ticket@m247.com.
M247 apologies for any inconvenience that this may cause.
Kind Regards,
M247 Support