M247 Latency Issues - Issue resolved
Hi,
We are noticing some latency issues on some parts of our network at the moment. This is due to a 3rd party malicious fibre break, due to health and safety reasons the fibre repair can not be commence until later this evening, we have not been given an eta at the moment but will update as soon as we do.
M247 Network Infrastructure engineers are currently working on this to try and mitigate impact for our customers.
Further updates to follow.
Regards
M247 Support
Hi,
The 3rd party carrier fiber work has now been completed and we are seeing all services restored.
We apologies for any inconvenience caused during this outage.
Regards
M247 Support
Hi,
Our 3rd party fiber provider has provided us a revised ETR of around 12:30, they are continuing to work on this issue with the highest priority.
Further updates to follow
Sorry for the inconvenience caused.
Regards
M247 Support
Hi,
We have been advised by the 3rd party fiber provider due to some health and safety issues there has been some added delays we have been given an updated ETR of 11:00.
Further updates to follow.
Sorry for any inconvenience caused.
Regards
M247 Support
Upon the 3rd party conducting the initial repair, an additional 1 km of damage fibre was found.
This has been laid and is currently being re-spliced.
The initial 750 meters which needed to be laid has been completed.
There is currently no ETR.
We apologise for the inconvenience caused.
Regards
M247 Support
Hi,
We have received a notification that the 3rd party can restart works at 00:00, we have been given the ETR of 06:00.
Further updates to follow
Regards
M247 Support
Hi,
Still no ETR at the moment, the 3rd party carrier is working with Network Rail on when work can start
Further updates to follow.
Regards
M247 Support