eHosting Services - Issue resolved
We are aware of an issue that is causing slowness to several eHosting services, along with our own control panel. We are working to resolve this as soon as possible, however unfortunately there is no ETA at this time.
We apologise for the inconvenience.
Regards
M24Seven Support
Hello,
Thank you for your continued patience. We are pleased to confirm our engineers have completed works to restore eHosting services to their full operating capacity.
If you're still experiencing any issues with your eHosting services (for example, inaccessible websites), please do contact our support team for further assistance.
We apologize for the inconvenience caused during this incident.
Regards,
M24Seven Support
Hello,
Thank you for your continued patience. Our engineers are continuing their efforts to restore eHosting services to their full operating capacity.
Further performance issues have been resolved across the majority of the platform, and these improvements will continue until we confirm full resolution. However some services are temporarily disabled as we are seeing a large influx of traffic and we wish to keep the platform stable until we are able to activate all services again.
However please note we do anticipate there is still some way to go.
If you believe you're experiencing a different issue unrelated to performance issues (for example, inaccessible websites for prolonged periods, please do contact our support team for further assistance).
We continue to apologize for the inconvenience caused.
Regards,
M24Seven Support
Hello,
Thank you for your continued patience. Our engineers are continuing their efforts to restore eHosting services to their full operating capacity.
Further performance issues have been resolved across many parts of the platform, and these improvements will continue until we confirm full resolution. However please note we do anticipate there is still some way to go.
We have taken steps to bring online additional hardware and resource to take on the unanticipated workload. Once live we expect this will resolve the remaining performance issues, and also improve and upgrade the platform which all customers will automatically benefit from.
If you believe you're experiencing a different issue unrelated to performance issues (for example, inaccessible websites for prolonged periods, please do contact our support team for further assistance).
We continue to apologise for the inconvenience caused.
Regards,
M24Seven Support
Hello,
Thank you for your continued patience as our engineers work around the clock to restore eHosting services to their full operating capacity.
Many of the performance issues following infrastructure engineering works have improved across many parts of the platform, and these improvements will continue until we confirm full resolution.
If you believe you're experiencing a different issue unrelated to performance issues (for example, inaccessible websites for prolonged periods, please do contact our support team for further assistance).
We continue to apologise for the inconvenience caused.
Regards,
M24Seven Support
We are still experiencing performance degradation across multiple parts of our platform. Our engineers are working continuously on resolving this issue.
We apologize for the inconvenience caused.
Regards
M24Seven Support
Hello,
All affected services should now be operational again, however you may find some services will have greatly degraded performance.
Our senior engineers are actively working to restore service performance to its normal state.
We do apologise for the inconvenience.
Regards
M24Seven Support
Some services have been restored, however our senior engineers are continuing with their works to fully restore all affected services.
We apologise for the inconvenience caused.
M24Seven Support
We apologise for the inconvenience caused by this incident.
I can assure you we are doing everything possible to restore the service ASAP.
Regards
M24Seven Support
We are continuing to resolve the ongoing performance issues i.e slowness and we shall provide further updates where possible. Normal services have returned to our shared hosting server Charlie. Our engineers are still continue to work through all other affected services to ensure all slowness issues are corrected
Regards
M24Seven Support