Manchester and London, UK

Service degradation in London and Manchester - Issue resolved

Sun, Oct 13th 2024, 10:41

Hello,

We are currently experiencing congestion in London and Manchester areas due to an fibre outage. We have already engaged the necessary third party partners and we are hoping for a swift resolution.

Your services might experience high latency and packet loss.

Rest assured that we're doing everything in our power to resolve this as soon as possible.

Thank you for your patience in this matter and we will be updating you as soon as we have news.

Regards
M247 Support

Updated Sun, Oct 13th 2024, 19:56

Hello,

Services are now restored. The root cause of the outage is still investigated with our vendor.

Should you experience further issues or notice something unusual, please don't hesitate to contact us.

Thank you for your patience and understanding.

Regards
M247 Support

Updated Sun, Oct 13th 2024, 13:27

Hello,

We are having hardware issues with one of the backbone routers in London, we are currently addressing this with the datacenter and TAC support. We will update you as soon as possible.

We apologize for the inconveniences caused.

Regards
M247 Support