USA

Connectivity issues with USA - Issue resolved

Tue, Sep 17th 2024, 17:46

Hello,

Unfortunately, we are currently dealing with two major backbone outages in New York, affecting traffic across America. During this period, you may experience packet loss.
We are in contact with our partners and are actively working to resolve the issue.

Regards
M247 Support

Updated Wed, Sep 18th 2024, 10:27

Hello,

We have received final confirmation from our technicians that the two fiber cuts have been resolved by the field engineers. You should no longer experience any traffic loss from the USA.

Regards
M247 Support

Updated Tue, Sep 17th 2024, 20:21

Hello,
We are still chasing our local partner to solve the issues(multiple fibercut on New York area),but we do not have any ETA at this moment.
We we're able to reroute some backbone traffic and now connectivity inter US DCs should be better.Internet traffic is not affected.

Regards
M247 Support