Dubai, UAE

Connectivity issues in Dubai, UAE area - Issue resolved

Sun, Dec 10th 2023, 14:16

Hello,

We are aware of connectivity issues present in Dubai/UAE area.
We are investigating with our senior engineers and will come back with updates.

Regards
M247 Support

Updated Mon, Dec 11th 2023, 11:03

Hello,

Upon further investigations, our team concluded that during yesterday's event there was a major packet loss in our UAE Dubai PoP.

Between 14:10-14:15 UTC our network has been targeted by a DDoS attack.
While our RTBH protocol kicked in, manual intervention was required in order to mitigate the effects and restore connectivity to optimal status.
Our team has taken the necessary measures and services were restored in due time.

We apologize for the inconveniences and thank you for your patience.

Regards
M247 Support

Updated Sun, Dec 10th 2023, 14:45

Hello,

Our engineers have identified and fixed the issue. We will investigate the root cause.
We apologies for service disruptions.

Regards
M247 Support