London

Connectivity issues in the London area - Major Issue

Fri, Nov 3rd 2023, 16:47

Hi,

We are aware of an issue causing loss of service for customers in the London area.

Engineers are currently investigating.

Apologies for any inconvenience caused during this outage.

Next update: 17:45 or sooner

Regards
M247 Support

Updated Fri, Nov 3rd 2023, 23:54

Hi,

We want to inform you that the issue has been escalated to our esteemed third-party partners for immediate resolution. Our collaborative efforts are currently underway to address and rectify the situation affecting our services.

We sincerely apologize for any inconvenience caused by this unexpected service outage. Your patience and understanding during this period are greatly appreciated as we diligently work towards a resolution.

Rest assured, our team is dedicated to restoring normal service as quickly as possible. We are committed to keeping you updated on our progress.

For any urgent concerns or further assistance, please do not hesitate to reach out to our support team.

Thank you for your cooperation and understanding.

Regards
M247 Support

Updated Fri, Nov 3rd 2023, 21:12

Hi,

In light of the complex issues that have arisen,

we are actively collaborating with our third-party partners to address and resolve the situation.

We apologize for any inconvenience caused during this outage.

Thank you for your understanding and patience as we work towards a resolution.

Next Update time: 01:00 or sooner

Regards
M247 Support

Updated Fri, Nov 3rd 2023, 19:17

Hi,

Engineers are still working to restore connections.

Next Update: 21:00 or Sooner


Regards
M247 Support