USA - Miami

Connectivity issues in Miami Area - Issue resolved

Fri, Sep 22nd 2023, 03:32

Dear customers,

We are currently experiencing some connectivity issues in Miami area.
NOC engineers have been involved and are currently investigating.

Regards
M247 Support

Updated Fri, Sep 22nd 2023, 09:01

Hello,

The connectivity issue was resolved after software update has been completed to the recommended version.
We are sorry again for all the caused inconveniences!

Regards
M247 Support

Updated Fri, Sep 22nd 2023, 08:12

Hello,

The software update has been completed to the recommended version. Now we apply the software patches, during which the router will reboot once more.

Regards
M247 Support

Updated Fri, Sep 22nd 2023, 06:47

Hello,

One of the router's MPA cards failed to operate properly due to abnormal errors. Our vendor recommended to upgrade the software version and apply the necessary software patches on an urgent matter. We will proceed with the software upgrade, time during which the router will reload multiple times.

Regards
M247 Support