Nationwide connectivity issues

Connectivity issues - Issue resolved

Tue, Jul 11th 2023, 17:05

“Hi,

We are aware of an issue causing loss of service for customers.

Engineers are currently investigating.

Apologies for any inconvenience caused during this outage.

Next update: 18:00 or sooner

Regards

M247 Support

Updated Wed, Jul 12th 2023, 00:23

We are now seeing a full restoration of services.

If you are still experiencing any issues, please contact our support team on 0161 822 2580, or email us at ticket@m247.com

Apologies again for any inconvenience caused during this outage.

Regards
M247 Support

Updated Tue, Jul 11th 2023, 23:29

Hello,

Engineers are still working on the issue.

Next update:01:00 or sooner

Regards
M247 Support

Updated Tue, Jul 11th 2023, 22:11

Hello,

Engineers are still making configuration changes to resolve the issue.

Next update:23:30

Regards

M247 Support

Updated Tue, Jul 11th 2023, 21:01

Hello,

Engineers have found some issues on our server.They are working to resolve the issue soon.

Next update - 22:30 or sooner

Regards

M247 Support

Updated Tue, Jul 11th 2023, 20:00

Hello,

Engineers are making remote changes to resolve the issue.

Next update - 21:00 or sooner

Regards

M247 Support



Updated Tue, Jul 11th 2023, 18:52

Hello,

Engineers are making remote changes to fix the fault affecting DSL services.

Next update - 20:00 or sooner

Regards

M247 Support

Updated Tue, Jul 11th 2023, 17:55

Hello,

Engineers found an issue on our router affecting DSL services.

We are still investigating the issue.

Next update - 19:00 or sooner

Regards

M247 Support