London

Connectivity Issues In the London Area - Issue resolved

Sat, Mar 18th 2023, 15:43

Hi,

We are aware of connectivity issues in the London area. Unfortunately, we have been unable to restore connectivity to this site remotely.

We are currently sourcing engineers to attend the site to investigate further.

Next update: 16:00 or sooner

Regards
M247 Support

Updated Sat, Mar 18th 2023, 16:08

Hi,

Our engineers are currently investigating. We are sourcing field engineers to attend the affected site


Next update: 17:15 or sooner.

Regards
M247 Support

Updated Sat, Mar 18th 2023, 17:40

Hi

An ETA has been given of Eta 21:09 for an engineer to arrive on-site to investigate the issue further.

Next Update 21:45
Regards
M247 Support

Updated Sat, Mar 18th 2023, 22:11

Hi,

Engineers have arrived on site and are now investigating this issue.

Next update 22.000 or Sooner

Regards
M247 Support

Updated Sun, Mar 19th 2023, 07:34

Hi,
We now observe that all connections have been restored, and no further outages are anticipated.

If you are still experiencing any issues, please get in touch with our support team at 0161 822 2580 (opt 1, opt 1), or email us at ticket@m247.com

Regards
M247 Support

1

Issue

4

Maintenance

Network Status: Major issues
Fortinet Vulnerability

M247 Security Alert – Fortinet Vulnerability CVE-2023-25610
Planned Maintenance: 4
New York DC - Tue, Mar 28th 2023, 13:00

M247 Emergency Maintenance in New York
Nationwide - Tue, Mar 28th 2023, 22:00

Emergency network-wide at-risk maintenance
London - Wed, Mar 29th 2023, 22:00

Maintenance at Telehouse North Data Centre in London - 29/02/2023 - 30/02/2023

London - Thu, Mar 30th 2023, 22:00

Maintenance at Telehouse North Data Centre in London - 30/02/2023 - 31/02/2023 (Phase 2)
London, Manchester and Birmingham - Tue, Apr 4th 2023, 22:00

M247 Planned maintenance on UK Network - 04/04/2023 - 05/04/2023
New York - Thu, Apr 6th 2023, 09:00

Planned Maintenance in New York