Manchester

Connectivity Issues In Manchester Area - Issue resolved

Tue, Jan 24th 2023, 13:16

Hi,
We are aware of intermittent connectivity issues in the Manchester area. Engineers are attending site to investigate the issue further.
.
Next update: 13:45 or sooner.

Regards
M247 Support

Updated Tue, Jan 24th 2023, 13:44


Hi,

Engineers are still investigating the issue further.

Next Update: 14:15

Regards
M247 Support

Updated Tue, Jan 24th 2023, 14:18


Hi

Engineers are continuing to troubleshoot the issue.

Apologies for any inconvenience caused.

Next Update: 14:45 or Sooner

Regards
M247 Support

Updated Tue, Jan 24th 2023, 14:50

Hi,

Engineers are continuing to work on the issue further.

Next Update: 15:30 or Sooner

Regards
M247 Support

Updated Tue, Jan 24th 2023, 15:28

Engineers have identified the issue as a spanning tree issue, causing connections to drop and restore temporarily.
We have rectified this fault, and have not observed any further issues.

We will keep a close eye on this to ensure there are no further issues.

Next update/closure: 1700.

Regards
M247 Support

Updated Tue, Jan 24th 2023, 17:54

No further issues have been observed by M247 engineers, we now believe this issue to be resolved.

If you have any further issues, please contact our support team on 0161 822 2580 (opt 1, opt 1), or email us at ticket@m247.com.

Apologies for any inconvenience caused during these brief outages.

Regards
M247 Support