Bolton

University of Bolton Stadium - POP Down - Issue resolved

Fri, Jul 1st 2022, 16:28

We are aware of an issue impacting customer connectivity in the Bolton area and engineers are investigating this as a priority.

An update will be provided by 17:30 or sooner to confirm the latest.

Thank you for your understanding.

Regards
M247 Support

Updated Fri, Jul 1st 2022, 17:17

M247 engineers are collecting equipment then heading to the PoP site to investigate the issue.

Engineers estimate onsite time of 18:15

Thank you for your patience so far.

An update will be available by 18:30 or earlier.

Regards
M247 Support

Updated Fri, Jul 1st 2022, 18:09

M247 engineers have now arrived on site at the PoP site and have identified the issue.

They are now working to fix the problem.

Thank you for your understanding.

Next update will be 18:45 or earlier.

Regards
M247 Support

Updated Fri, Jul 1st 2022, 18:28

Some services are coming back online but work is not yet finished.

Engineers are still working on this issue.

Thank you for your patience.. An update will be available by 19:00 or earlier

Regards
M247 Support

Updated Fri, Jul 1st 2022, 18:49

M247 engineers have now completed the work onsite and replaced the defective equipment.

All services are now restored.

If you still have an issue with your connection please call our helpdesk on 0161 822 2580

Thank you for your understanding.

Regards
M247 Support